Our Services

Our Services

Business support, handled properly

Embedded business support for established small businesses - flexible, project-based, or ongoing.
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Practical support for the day-to-day running of your business

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Below is an overview of the core areas I support. Everything is handled with care, context, and clear communication - so nothing slips, stalls, or quietly piles up.

Inbox & Diary Support

Managing email and diaries is often where things quietly start to slip.

I handle inboxes with care and context - responding to enquiries, organising messages, flagging what needs attention, and making sure nothing important gets missed or left sitting too long.

Diary management is handled in the same way: scheduling meetings, coordinating availability, and keeping calendars accurate and up to date, so your time is protected and your day runs more smoothly.

The aim isn’t just fewer emails - it’s fewer things living in your head.

Communications & Marketing Support

Consistent communication often falls to the bottom of the list when things get busy.

I support with email marketing and light marketing admin - setting up and maintaining email platforms, writing and scheduling newsletters, creating simple automations, and editing or proofreading copy so it’s clear and on-brand.

I can also support with social media admin, including creating graphics, scheduling posts, and keeping things ticking over without it becoming another job to manage.

This keeps your business visible and communicative, without requiring constant attention from you.

Financial Admin Support

Financial admin is essential, but rarely urgent - which is why it so often gets delayed.

I provide light bookkeeping support, including sending invoices, chasing outstanding payments, monitoring what’s owed, and tracking expenses, so you have a clear picture without needing to stay on top of it yourself.

This isn’t full bookkeeping or accounting, but it does mean the day-to-day financial admin is organised, up to date, and not quietly piling up in the background. It’s about clarity, not complexity.

Documents & Systems

Good systems make everything else easier.

I create and maintain spreadsheets, databases, templates, and documents that support how your business actually runs - whether that’s tracking information, standardising processes, or keeping records organised and accessible.

This might include cleaning up existing systems, creating new templates, or putting simple structures in place so information is easier to find, update, and use day to day.

The focus is always on practicality: systems that support the work, rather than adding another layer to manage.

"Nicole is organised, dependable, and proactive. She picks things up quickly, keeps on top of detail, and I don’t need to manage or chase. It’s rare to find support that just gets on with it like this."

Director - Lions of Gibraltar Football Club

How support usually works

Ways of working

Support doesn’t look the same for every business - and it doesn’t need to.

Flexible support

Pay-as-you-go help as workload ebbs and flows, with agreed scope and priorities upfront.

Ongoing support

Consistent, embedded support that becomes part of how the business runs day to day.

Project support

Focused support for a specific piece of work or busy period, then stepping back once things are settled.

What stays consistent is the way I work. We agree scope, priorities, and ways of working upfront, so support feels reliable and straightforward - not reactive or last-minute.

The aim is always the same: to make things easier, not add another layer to manage.

Pricing

Support fees

£35 per hour

Flexible, pay-as-you-go support

Support is charged hourly, which works well for businesses that want flexibility - whether that’s ongoing support, project work, or help that ebbs and flows month to month.

We’ll always agree scope and priorities upfront, so you have clarity on what’s being handled and how time will be used.
Support packages will be introduced in the future. For now, hourly support keeps things simple, fair, and transparent.
If you’re unsure how many hours you might need, that’s something we can talk through.

TALK THROUGH SUPPORT OPTIONS

What next?

If you’d like to talk through what support could look like for your business, the next step is a conversation.

No pressure - just a chance to see whether it’s a good fit.

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